> ## Documentation Index
> Fetch the complete documentation index at: https://help.kuverbooks.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create, Approve, and Convert Sales Orders in Kuvera Arc

> Use Sales Orders in Kuvera Arc to capture customer purchase requests, manage approvals, and convert confirmed orders directly into invoices.

Sales Orders in Kuvera Arc connect customer purchase requests with your billing workflow. Use Sales Orders to capture products, pricing, delivery expectations, and approval before creating an invoice.

<Info>
  The Sales Order module separates order management from billing. An order must be approved before it can be converted into an invoice.
</Info>

## Sales Order vs. Sales Invoice

<Tabs>
  <Tab title="Sales Order">
    A Sales Order is a **pre-billing document** used for planning and approval. It defines what a customer intends to purchase, including products, quantities, pricing, and delivery timeline.
  </Tab>

  <Tab title="Sales Invoice">
    A Sales Invoice is the **official billing document** issued after confirmation. It records the customer receivable transaction and can be created from an approved Sales Order.
  </Tab>
</Tabs>

## Sales Order workflow

Every Sales Order follows a structured lifecycle from creation to invoice conversion.

<Steps>
  <Step title="Create the sales order">
    Create a Sales Order manually from the Sales Order module or from the Customer Details Page.

    <Frame caption="New Sales Order form" />
  </Step>

  <Step title="Add customer and product details">
    Select the customer, expected delivery date, warehouse, and products with quantities, rates, and discounts.
  </Step>

  <Step title="Save or submit the order">
    Save as **Draft** to continue editing later, or submit the order to move it into **Pending** status for review.
  </Step>

  <Step title="Approve the order">
    An authorized user reviews the Pending order and approves it.
  </Step>

  <Step title="Convert to invoice">
    Once approved, convert the Sales Order into a Sales Invoice with details pre-filled.
  </Step>

  <Step title="Close the order">
    After the invoice is created, the Sales Order status changes to **Completed** and becomes a read-only reference record.
  </Step>
</Steps>

## Sales Order statuses

<AccordionGroup>
  <Accordion title="Draft">
    The order has been created but not submitted for review. Products, quantities, pricing, and order details remain editable.
  </Accordion>

  <Accordion title="Pending">
    The order has been submitted and is waiting for approval. Editing may be restricted depending on permissions.
  </Accordion>

  <Accordion title="Approved">
    The order has been reviewed and confirmed. It is eligible for conversion into a Sales Invoice.
  </Accordion>

  <Accordion title="Completed">
    An invoice has been created from the order. The Sales Order is closed and retained as a reference record.
  </Accordion>

  <Accordion title="Void">
    The order was cancelled before completion. It is excluded from active workflows but remains available for audit and historical reference.
  </Accordion>
</AccordionGroup>

## Access Sales Orders

<Frame caption="Sales Order in the Sales sidebar" />

<Steps>
  <Step title="Open Sales">
    In the left navigation panel, click **Sales**.
  </Step>

  <Step title="Select Sales Order">
    Click **Sales Order**. The Sales Order Listing Page opens.
  </Step>
</Steps>

## Sales Order listing

The listing page includes status tabs, search, row-count controls, export tools, and a void orders view.

<Frame caption="Sales Order Listing Page" />

<CardGroup cols={2}>
  <Card title="Order Number" icon="hashtag">
    Unique system-generated order identifier.
  </Card>

  <Card title="Customer Name" icon="user">
    Customer the order was created for.
  </Card>

  <Card title="Status" icon="circle-check">
    Current workflow status of the order.
  </Card>

  <Card title="Expected Delivery Date" icon="calendar-days">
    Date the customer expects to receive the goods.
  </Card>

  <Card title="Amount" icon="money-bill">
    Total value of the order.
  </Card>

  <Card title="Action" icon="eye">
    Opens the Sales Order Details Page.
  </Card>
</CardGroup>

## Create a Sales Order

<Steps>
  <Step title="Open Sales Order">
    Go to **Sales > Sales Order**.
  </Step>

  <Step title="Click New Sales Order">
    Click **New Sales Order**.

    <Frame caption="New Sales Order button" />
  </Step>

  <Step title="Enter customer and order information">
    Fill in the customer, delivery, payment, warehouse, and address fields.

    <Frame caption="Sales Order header fields" />
  </Step>

  <Step title="Add products">
    Add products manually or use the bulk selection tool.
  </Step>

  <Step title="Review totals">
    Check subtotal, discounts, taxable total, non-taxable total, VAT, and final total amount.
  </Step>

  <Step title="Save or submit">
    Click **Save as Draft** to continue editing later, or **Save Sales Order** to submit for approval.
  </Step>
</Steps>

## Order header fields

<CardGroup cols={2}>
  <Card title="Select Customer" icon="user">
    Required customer this order is being created for.
  </Card>

  <Card title="Expected Delivery Date" icon="calendar-days">
    Date you expect to deliver the goods to the customer.
  </Card>

  <Card title="Reference Number" icon="hashtag">
    Optional internal or external tracking reference.
  </Card>

  <Card title="Payment Term" icon="credit-card">
    Payment terms to apply to this order.
  </Card>

  <Card title="Warehouse" icon="warehouse">
    Warehouse that will fulfill the order.
  </Card>

  <Card title="Billing Address" icon="file-lines">
    Auto-populated after selecting a customer.
  </Card>

  <Card title="Delivery Address" icon="truck">
    Auto-populated after selecting a warehouse.
  </Card>
</CardGroup>

## Add products

Use the product table to define what the customer is ordering.

<Frame caption="Sales Order product table" />

<CardGroup cols={2}>
  <Card title="Product Name" icon="box">
    Search and select by product name or product code.
  </Card>

  <Card title="Quantity" icon="calculator">
    Number of units the customer is ordering.
  </Card>

  <Card title="Rate per Item" icon="tag">
    Unit selling price for the product.
  </Card>

  <Card title="Discount" icon="percent">
    Item-level discount amount or percentage, if the product is discountable.
  </Card>

  <Card title="Total Price" icon="money-bill">
    Calculated automatically from quantity, rate, and discount.
  </Card>
</CardGroup>

<Tabs>
  <Tab title="Discountable products">
    When a product is marked as **Discountable**, the discount field is enabled. Enter the discount as a fixed amount or percentage.
  </Tab>

  <Tab title="Non-discountable products">
    When discounting is disabled, the discount field is locked. The line total is calculated from rate and quantity only.
  </Tab>

  <Tab title="Bulk item selection">
    Use the bulk selection tool to add multiple products at once.

    <CardGroup cols={2}>
      <Card title="Left panel" icon="magnifying-glass">
        Search and browse products.
      </Card>

      <Card title="Right panel" icon="list-check">
        Review selected products, adjust quantities, remove items, or clear all.
      </Card>
    </CardGroup>

    <Frame caption="Bulk item selection" />
  </Tab>
</Tabs>

## Order totals

The order summary calculates totals automatically.

<CardGroup cols={2}>
  <Card title="Subtotal" icon="calculator">
    Sum of all line totals before discounts.
  </Card>

  <Card title="Discount" icon="tag">
    Total discount applied across all lines.
  </Card>

  <Card title="Taxable Total" icon="percent">
    Amount subject to tax.
  </Card>

  <Card title="Non-Taxable Total" icon="circle-minus">
    Amount not subject to tax.
  </Card>

  <Card title="VAT Total" icon="file-invoice-dollar">
    Calculated VAT amount.
  </Card>

  <Card title="Total Amount" icon="money-bill">
    Final order value.
  </Card>
</CardGroup>

<Warning>
  Review customer selection, warehouse, products, quantities, pricing, discounts, and totals before submitting. Once an order moves to Pending, editing may be restricted.
</Warning>

## Sales Order details page

The Sales Order Details Page shows the complete record, including order details, product lines, totals, status, and available actions.

<Steps>
  <Step title="Open Sales Order">
    Go to **Sales > Sales Order**.
  </Step>

  <Step title="Locate the order">
    Find the order using search, status tabs, or filters.
  </Step>

  <Step title="Open the record">
    Click the **Action** field on the order row.

    <Frame caption="Open Sales Order details" />
  </Step>
</Steps>

<Frame caption="Sales Order Details Page" />

<CardGroup cols={2}>
  <Card title="Sales Order Basic Details" icon="file-lines">
    Order ID, creation date, creator, customer name, expected delivery date, payment terms, reference number, and billing address.
  </Card>

  <Card title="Product & Summary Details" icon="boxes-stacked">
    Product name, rate, quantity, discount, line total, subtotal, VAT, and total amount.
  </Card>
</CardGroup>

<Info>
  Completed and void Sales Orders are read-only and retained for reference and audit.
</Info>

## Sales Order actions

Actions depend on order status and user permissions.

<AccordionGroup>
  <Accordion title="Edit Sales Order">
    Opens the order form for modification. Editing is usually available in **Draft** status and, depending on permissions, in **Pending** status.
  </Accordion>

  <Accordion title="Duplicate Sales Order">
    Creates a copy of the order with customer selection, products, pricing, and payment terms. The duplicate receives a new order ID and opens in **Draft** status.
  </Accordion>

  <Accordion title="Void Sales Order">
    Cancels the order and removes it from the active workflow. You must provide a reason before the void is confirmed.
  </Accordion>

  <Accordion title="Convert to Invoice">
    Available only for **Approved** orders. Opens the Sales Invoice creation page with customer, products, pricing, and terms pre-filled.
  </Accordion>
</AccordionGroup>

<Warning>
  You cannot convert an order in Draft, Pending, Void, or Completed status. The order must be **Approved** before conversion.
</Warning>

## Filter Sales Orders

Use **Filter Data** to narrow the Sales Order listing.

<Frame caption="Sales Order filter panel" />

<CardGroup cols={2}>
  <Card title="Order Number" icon="hashtag">
    Find a specific order by its unique number.
  </Card>

  <Card title="Billing Date" icon="calendar-days">
    Narrow results to a date range.
  </Card>

  <Card title="Amount Range" icon="money-bill">
    Filter by minimum and maximum order value.
  </Card>
</CardGroup>

<Note>
  Combine filters as needed. Click **Apply Filter** to update the list, or **Clear** to reset conditions.
</Note>

## Export Sales Orders

Use **Export Data** to download order records. Exporting does not modify any order data.

<Frame caption="Export Sales Orders panel" />

<Tabs>
  <Tab title="Full Export">
    Exports every Sales Order record, regardless of active filters or status tabs.
  </Tab>

  <Tab title="Current View Export">
    Exports only records currently visible in the listing, including filters, status tab selection, or search terms.
  </Tab>
</Tabs>

<CardGroup cols={3}>
  <Card title="XLSX" icon="file-excel">
    Export Sales Orders for spreadsheet use.
  </Card>

  <Card title="PDF" icon="file-pdf">
    Export Sales Orders for document sharing.
  </Card>

  <Card title="CSV" icon="file-csv">
    Export Sales Orders for data processing or integrations.
  </Card>
</CardGroup>

<Note>
  Exports reflect the listing state at the time of export.
</Note>
